Tuesday, August 19, 2014

How To Resolve GoDaddy Problem "There is a problem with the information you provided. Please ensure all fields are completed properly."

This happens because you applied a coupon code that is not applicable for your preferred currency. For an example, currently you can get a $1.99 .com domain from GoDaddy using coupon code "cjcrmn199". Now consider that your preferred currency is set to INR. The coupon will be applied successfully and you will see equivalent amount of 1.99 US dollar in Indian rupee. But when you try to  place your order you won't find any payment option and when you try to submit the form you will get the message:

There is a problem with the information you provided. Please ensure all fields are completed properly.

Solving it is easy if your credit/debit card supports purchase in foreign currency. Just change your preferred currency to USD in this case. Then try again to check out. Now you will be able to place your order successfully.

5 comments:

  1. Yes it worked. I changed the currency from Indian rupees to Dollar and paid in dollar.

    ReplyDelete
  2. Again! It worked.

    ReplyDelete
  3. sbi debit card support or not to purchase in foreign currency ??

    ReplyDelete
    Replies
    1. Ah! That you can check with SBI customer service whether your card supports foreign currency or not. And if it does, check whether bank will charge you anything extra for transacting in foreign currency :)

      Delete